NDIS explained
NDIS FAQs
Plain-English answers to the questions participants and families ask us most.
What is the NDIS?
The National Disability Insurance Scheme (NDIS) is an Australian government initiative that provides funding and support to people with permanent and significant disabilities. It helps participants achieve their goals and improve their quality of life.
Who is eligible for the NDIS?
To be eligible, you must:
- Have a permanent or significant disability that impacts your ability to take part in everyday activities.
- Be under 65 years of age when applying.
- Be an Australian citizen, permanent resident, or hold a Protected Special Category Visa.
What types of supports does the NDIS fund?
The NDIS funds reasonable and necessary supports related to your disability. These may include:
- Home modifications and support coordination.
- Daily personal activities (e.g., personal care, household tasks).
- Community participation.
- Assistive technology (e.g., wheelchairs, communication devices).
- Transport to access services.
- Therapy services (e.g., physiotherapy, occupational therapy, psychology).
What supports are not covered by the NDIS?
The NDIS does not fund:
- Items that may cause harm or are illegal.
- Everyday living costs unrelated to disability (rent, food, bills).
- Supports covered by other government services (like Medicare, education, or Centrelink).
How long does an NDIS plan last?
Plans usually last 12 months, but this can vary depending on your situation. At the end of the plan, a review meeting is held to update or make changes if needed.
How can I manage my NDIS funding?
You can manage your funding in three ways:
- NDIA-Managed – The NDIA pays providers on your behalf.
- Self-Managed – You control and pay for your supports directly.
- Plan-Managed – A registered Plan Manager helps you handle payments and budgeting.
Can I choose my service providers under the NDIS?
Yes. The NDIS is designed to give you choice and control. You can choose registered or (in some cases) unregistered providers, depending on your funding type.
What happens if my circumstances change?
If your needs or situation changes, you can request a plan review. This ensures your supports remain suitable and relevant to your goals.
Is the NDIS means-tested?
No. The NDIS is not based on income or assets. Your eligibility is determined only by your age, residency status, and disability-related needs.
Where can I get help with understanding or using the NDIS?
You can get assistance from:
- The NDIA website and helpline.
- NDIS Local Area Coordinators (LACs).
- Support Coordinators (if included in your plan).
- Advocacy services.